Customer Testimonials

"Don't let these conmen anywhere near your property! We had an urgent requirement for roofing work (rain pouring in through the bedroom ceiling). We had contacted a number of local roofers (too much choice!) but non seemed to be interested. Some weeks previously I'd seen an advert for J and J Roofing on Facebook (I know, dangerous!) but I did a lot of research and noted many, at that time favourable, testimonies. Sent them a message...and heard nothing. Then, suddenly, weeks later, we got a call from Alex and I confirmed we still had an issue. Well the team descended on us like a wrecking ball - at night, in the dark and confirmed they'd start work the following morning which, surprisingly they did. The only mention of cost was that it would likely be around £20- £25K dependant on what they found - this after they'd started removing roof tiles. To cut a long story short they charged us, and took, £42K - this for a mid terraced house! Whilst the small team appeared to be doing a good job we were constantly bombarded (somewhat aggressively) via phone and face to face by Alex and Michael for more and more payments. They constantly assured us that receipts would be supplied and a fully detailed invoice given along with a 15 years guarantee of work ONCE THE JOB WAS COMPLETED! The work was finished (?) just before Christmas following final payment which, they insisted, was made to two separate bank accounts - different to that which payments had been made previously (more alarm bells!) We were assured the promised documentation would be delivered as they came to collect surplus timber that had been left in our garden. THEN we got a call saying they couldn't come as the van had broken down outside Preston! Since then we've heard nothing. All our phone calls and messages have gone unanswered. Have we got a new roof? Yes! Is rain still leaking into the bedroom? No! But, were we stupid and gullible in going along with their aggressive sales pitch and false promises? Of course, it has cost us our sanity AND OUR LIFE SAVINGS! We WILL be pursuing the matter with the Report Fraud office, Citizens Advice and Trading Standards but I somehow doubt we'll ever get to enjoy our retirement now our savings have been decimated. I truly regret making that initial phone call and warn anyone considering employing these crooks to think again! "

""Please AVOID. Found other people that they have started jobs with then charging a lot more. Thousands upon thousands big money. How these guys can sleep at night ripping people off is just awful. You are making people physically ill. How would you feel if someone did this to one of your loved ones. Shame on you all"

"Please AVOID. Found other people that they have started jobs with then charging a lot more. Thousands upon thousands big money. How these guys can sleep at night ripping people off is just awful. You are making people physically ill. How would you feel if someone did this to one of your loved ones. Shame on you all"

"Just a follow on from my previous post they have taken off the 3 bad reviews from there Facebook page so no-one will see how bad they really are..."

"Absolute disgrace of a company avoid at all cost ended up emotionally and financially broken because of being pressurised into paying massively overinflated price which the man only started upping once the roof was removed and the rain was poring in.."

"Quoted £8500 for a 2 bed terraced roof for the man Mike to keep upping it to a whopping £32k using intimidation and pressure. Preyed on a vulnerable woman and made sure to find out she was on her own. Whenever customer had someone with her Mike was never to be seen. I have tried to make contact with the company but it’s impossible via phone number, txt, online forms and Facebook. Quick enough to get in touch when they want money!! Very unprofessional, massively inflated the prices. AVOID AVOID AVOID"

"Just had our valley gutters replaced by J&J after years of problems. They diagnosed the issue correctly and the installation is perfect. No more water pooling or leaks! Professional team who clearly know their craft. Very impressed!"

"Excellent service for our commercial property roof repairs. J&J worked around our business hours and caused minimal disruption. The work was completed efficiently and to a high standard. Will use them for all our roofing needs."

"J&J did a complete roof overhaul including new felt, battens, and tiles. The difference is night and day! No more drafts or leaks. The loft is now dry and warm. Professional service from quote to completion. Highly recommend!"

"Very satisfied with the new tile roof on our house. The quality of materials and workmanship is evident. The team was professional and respectful. Only minor point was a couple of days delay, but they kept us informed. Great job overall."

"Had emergency repairs after storm Isha caused damage to our roof. J&J responded quickly, made the area safe, and completed permanent repairs within days. Professional, efficient, and fairly priced. Thank you!"

"Outstanding work on our period property roof restoration. J&J used traditional methods and materials to maintain the character while ensuring modern weatherproofing. Their expertise with older buildings is impressive. Exceptional craftsmen!"

"J&J replaced all our UPVC fascias, soffits and guttering. The finish is immaculate and has completely transformed the look of our house. The team worked quickly and efficiently. Great value and highly recommended!"

"Brilliant service from start to finish! Our dormer conversion and roof work was completed to an exceptional standard. J&J coordinated with other trades seamlessly. The project finished on time and within budget. Couldn't be happier!"

"Good experience with J&J for our roof maintenance and repairs. They were thorough in their inspection and fixed several issues we weren't aware of. Communication was good and pricing was reasonable. Would recommend."

"We had lead flashing installed by J&J and it's solved all our previous water ingress problems. The team was knowledgeable, tidy, and completed the work efficiently. Haven't had a single issue since. Excellent service!"

"Fantastic work on our flat roof. Previous contractors had issues but J&J sorted it all out. Proper drainage, quality materials, and excellent workmanship. They also provided a comprehensive warranty. Very satisfied!"

"J&J re-roofed our entire property and the transformation is remarkable. From the initial consultation to completion, everything was handled professionally. They explained every step and the quality is first-class. Worth every penny!"

"Had our conservatory roof upgraded to a solid tiled roof. The transformation is incredible - much quieter and better insulated. The work was completed on time and to a high standard. Very happy with the result."

"Excellent service for our new garage roof. They removed the old asbestos roof safely and installed a modern replacement. Everything was done professionally with all proper documentation. Very impressed with the whole process."

"Called J&J for a quote on slate roof repairs. They were professional, provided a detailed quote, and the work was completed exactly as described. The new slates blend perfectly with the existing ones. Highly professional throughout."

"We needed our chimney stack rebuilt and J&J did an incredible job. The brickwork matches perfectly and it's now completely weatherproof. They also repointed the surrounding area. Fantastic attention to detail!"

"Outstanding building work on our rear extension. J&J handled everything from foundations to the roof. The project management was excellent and the quality of work exceeded our expectations. Will definitely use them for future projects!"

"Good service overall for our roof inspection and minor repairs. They provided a detailed report with photos and fixed all the issues identified. Price was fair and the workmanship was solid. One small delay but they kept us informed."

"Had guttering and fascias replaced by J&J. The difference is amazing! No more overflowing gutters or water damage. They completed the job in two days and left everything spotless. Great team and great work."

"Excellent work on our Victorian terraced house roof restoration. They matched the original tiles perfectly and the craftsmanship is superb. The team was respectful of our home and neighbors. Very happy with the outcome!"

"J&J came out the same day we called about emergency storm damage. They secured the roof with a temporary repair and came back a week later to complete the permanent fix. Professional, reliable, and reasonably priced. Couldn't ask for better service!"

"Very pleased with the flat roof replacement on our extension. The work took slightly longer than expected due to weather, but the quality is excellent. The team kept us informed and the final result looks great. Would use them again."

"Had J&J fix a leak in our conservatory roof that other companies couldn't solve. They identified the problem immediately and repaired it perfectly. No more leaks even after heavy rain! Great value for money and excellent communication throughout."

"Absolutely fantastic service from J&J Roofing! They replaced our entire roof after storm damage and the work was completed to the highest standard. The team was professional, punctual, and cleaned up thoroughly after each day. Very competitive pricing too. Highly recommend!"